Anthony Cross: So Paul you’ve mentioned a lot about vinyl ester resins. You tell us that you’ve searched the world, you’ve been to the factories, you’ve sourced out the best product. But I also am aware in my role that you’re bringing these products in, particularly the vinyl ester resin and you’re reformulating them here in Australia before delivering them to our factory. What is important about doing that? Why is that something that you guys do?
Anthony Cross: Paul, you’ve worked with Compass for quite a few years. I guess it’s fair to say we do things a little differently to a lot of other fibreglass pool manufacturing companies. I know that you’ve spent a fair bit of time with us and your involvement stretches back many years, particularly with Ian Mewett who is the founder and owner of Compass Pools. What can you tell us about that collaboration between you and Ian and how that’s shaped your involvement in our industry and particularly with Compass Pools?
Anthony Cross: One of the people who is instrumental in the R&D efforts here at Compass Pools Australia particularly with our gelcoat and colour technology is Paul Bennet from Trojan Fibreglass. Paul sources the best raw materials from all over the world and then he carries out his own testing onsite and reformulation. I’m going to ask Paul a few questions about this today.
So Paul, just tell us a little bit about how that works and why it’s so important to get the best raw materials and best result for Compass Pools.
We get a great number of people who come to us and talk to us about putting in their first or their second pool who are really well researched. The more research somebody does in the swimming pool market, the more likely they are to become a Compass customer.
We also get a really high percentage of people who are getting their second pool. They may not have got a pool from Compass where they were living originally. But if they’ve moved or they’ve built a new home and they decide that living with a pool is something that they don’t want to miss out on, it’s amazing how many of those people, for their second pool, come to Compas
There are many reasons people choose a Compass swimming pool. That’s pretty important when you do my job.
One of the great things about it is that we have a small number of people out there who have soil conditions called reactive soil. One facet of our swimming pools is that they are literally twice as strong as a traditional fibreglass swimming pool and they’re built to ground conditions. Anyone who has done a lot of research on reactive soils and the right product for their place often ends up with a Compass pool.
Another reason people choose Compass pools is for a unique ability to be able to install these pools up out of ground, to put them in some really unusual site conditions that have generally only been the domain of concrete pools.
Another fantastic testament to the Compass pool is that we have a lot of people who are not too far dissociated from the pool industry purchasing a Compass pool. We do a lot of pools for real estate agents. They know the power of introducing a prospective buyer to a house and saying, hey, this pool literally looks after itself.
I’ve had a couple of great experiences working with a few council people this year. They’re choosing their Compass pool for really specific reasons. I put a pool in just recently for the head inspector of one of the local councils here. He’s got an interesting job. He would go out to properties and he would issue them with what is called a final occupation certificate. That usually happens about twelve months after someone has had their pool installed.
Having worked at Compass for a little under ten years now, one of the best pieces of advice I can give anybody considering or looking at putting in a swimming pool is take your time. A swimming pool is generally something that when people are considering putting one in, they’re usually pretty committed to their house. It usually means a long term investment in the property that they currently reside in.
This is not like going out and purchasing a motor car. If you went out and bought a motor car and decided, you know what, I just don’t like this car, there is something wrong with it, you can sell it. You can’t sell your pool without selling your house. So you want to be really careful when you think about all of the different options and all of the different inclusions that you can make part of that swimming pool.