Case Study • Health & Wellness

Haven Wellness Centre

Dual Mineral Plunge Pools — Heated & Ice Bath

ClientHaven Wellness Centre
Project TypeDual Above-Ground Mineral Plunge Pool Installation
Pool Models2 × Express Plunge Pool (fully above-ground)
FinishMineral pools
Features6 spa jets per pool • Thermex 5kw chiller (ice bath)

Project Overview

Haven Wellness approached Compass Pools with a clear vision: two plunge pools to sit alongside their existing sauna and steam room, creating a complete contrast therapy offering for their community.

The brief called for one heated plunge pool and one dedicated ice bath, both finished as mineral pools, and both fully above-ground using the Express pool system. The result is a cohesive wellness space that delivers hot/cold therapy, spa-jet hydrotherapy, and mineral water benefits in a single, considered environment.

The Challenge

While the scope was focused, the project had some specific technical requirements that needed careful attention:

  • Achieving reliable chilling for the ice bath, maintaining therapeutic cold temperatures consistently in a commercial wellness setting
  • Managing condensation on the chilled pool — a common but easily overlooked challenge in enclosed or semi-enclosed wellness spaces
  • Integrating two pools with contrasting thermal requirements side by side, while ensuring each system operates independently and efficiently
  • Designing a layout that complemented the existing sauna and steam room without disrupting the flow and feel of the space

Our Solution

Both pools were installed as fully above-ground Express pools — a practical and modern choice that keeps the install clean, avoids excavation complexity, and suits the aesthetic of a contemporary wellness fitout.

Mineral water in both pools. Mineral pools offer a gentler, more therapeutic water experience than traditional chlorine — a natural fit for a wellness centre focused on recovery and relaxation.
Six spa jets per pool. Each plunge pool is fitted with six spa jets, adding hydrotherapy capability to both the heated and cold pools and elevating the experience well beyond a simple plunge.
Thermex 5kw chiller for the ice bath. The Thermex unit provides reliable, consistent chilling to deliver a genuine cold therapy experience. Specifying the right chiller for a commercial wellness environment was critical — undersized units struggle to maintain temperature under regular use.
Condensation solution. The chilled pool's condensation was addressed through careful specification of insulation and ventilation, ensuring the surrounding area stays safe and dry without ongoing maintenance issues.

Why contrast therapy?

Alternating between hot and cold immersion — moving from sauna or steam to cold plunge — is one of the most effective recovery modalities available. The combination of heated plunge, ice bath, sauna, and steam room at Haven creates a full contrast therapy circuit rarely seen outside elite sporting facilities.

The Result

The finished installation gives Haven Wellness a genuinely differentiated offering — a full contrast therapy environment that's both functional and visually striking.

✓ Complete wellness circuit. The two plunge pools integrate seamlessly with Haven's sauna and steam room, creating a cohesive hot/cold therapy flow.
✓ Mineral water throughout. Both pools benefit from mineral water, enhancing therapeutic value and setting Haven apart from standard aquatic facilities.
✓ Hydrotherapy capability. Six spa jets in each pool add an active recovery dimension that goes beyond passive soaking.
✓ Reliable cold therapy. The Thermex 5kw chiller maintains consistent ice bath temperatures under regular commercial use.
✓ Above-ground Express finish. The fully above-ground installation delivers a modern, durable result with a clean aesthetic suited to the wellness environment.

Key Takeaway

Haven Wellness demonstrates how a well-specified dual plunge pool installation can anchor an entire wellness offering. The combination of mineral water, contrast temperatures, spa jets, and a quality chilling system creates a therapeutic environment that competes with facilities many times its size.

Interested in a similar project?

Our commercial team can advise on pool models, installation approach, and equipment specifications for wellness environments of any size.

Discuss Your Project Call 1300 286 620

Why Commercial Clients Choose Compass

Australia’s top-rated fibreglass pool manufacturer — 4.6 ★ on Google & 4.5 ★ on ProductReview.com.au

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Over 45 Years of Manufacturing Experience

Family-owned and operating since 1980, with close to 60,000 pools made so far. That depth of experience means fewer surprises on your project.

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One of Australia's Most Established Fibreglass Pool Brands

Trusted by homeowners, developers, and commercial operators across Australia for over four decades.

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Proven Performance Across Residential and Commercial Applications

From backyard pools to rooftop installations and multi-site wellness programmes — we deliver consistently across every environment.

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Innovative Ceramic Composite Core Technology

Our pools are reinforced with a ceramic composite core — structurally stronger than standard fibreglass and built to perform under the demands of commercial use.

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Pioneers in Above-Ground and Out-of-Ground Fibreglass Pool Systems

Our MaxiRib™ and Express systems open up sites that standard pool companies can't service — rooftops, indoor spaces, sloping blocks, and tight-access builds.

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World Leading Pool Engineering Specialists

Our broader team includes specialist engineers with vast pool experience and licensed installation supervisors — providing technical oversight from early planning through to delivery.

Frequently Asked Questions

Common questions from facility managers, developers, and project teams considering a Compass pool installation.

Are fibreglass pools suitable for commercial use?

Yes. Fibreglass pools are an excellent choice for commercial environments. The non-porous surface resists algae and bacterial build-up, which reduces day-to-day surface cleaning compared to concrete pools. Note that water chemistry in commercial pools is regulated by state public-health authorities — required treatment and dosing levels apply regardless of pool surface. Compass pools are additionally reinforced with a ceramic composite core, making them structurally stronger than standard fibreglass — well-suited to the demands of high-frequency commercial use.

Can Compass pools be installed above ground or indoors?

Yes — this is one of Compass’s key differentiators. Our pool technologies support fully above-ground and out-of-ground installations. This makes them ideal for indoor wellness centres, rooftop installations, sloping sites, and locations where excavation isn’t possible. The Haven Wellness installation featured on this page is a real-world example of a fully above-ground commercial wellness fitout.

How are Compass pools different from standard fibreglass pools?

Compass pools incorporate a ceramic composite core into the pool shell during manufacturing. This gives the structure significantly greater strength and flexibility compared to standard fibreglass lay-up techniques. The surface uses Bi-luminite colour technology — the colour is part of the shell, not a coating, so it doesn’t fade or peel. Additionally, Compass pools can be fitted with the Vantage self-cleaning system, which keeps the pool floor clean automatically.

What warranty comes with a commercial Compass pool installation?

Compass Pools offers industry-leading structural warranties on their pool shells. Warranty terms may vary depending on the specific pool model and installation type. Our commercial team will provide full warranty documentation as part of your project specification. Visit compasspools.com.au/exclusive-warranty for current warranty details.

How long does a commercial fibreglass pool installation take?

Fibreglass pools are manufactured in a factory-controlled environment and delivered as a complete shell — meaning on-site installation is significantly faster than concrete construction. Above-ground installations like the Haven Wellness Centre project can be particularly fast to complete, as no excavation is required. Exact timelines depend on site complexity, access conditions, and any associated civil works. Your project team can provide a detailed schedule as part of the planning process.

Can Compass pools be used for contrast therapy — heated and cold simultaneously?

Yes — and the Haven Wellness Centre is a direct example. Two plunge pools were installed side by side: one heated plunge pool and one ice bath using a Thermex 5kw chiller. Each system operates independently, and both pools were finished as mineral pools. This configuration creates a complete contrast therapy circuit — alternating between hot and cold immersion — which is one of the most effective recovery protocols available.

Do Compass pools require less maintenance than concrete pools?

Significantly less. The smooth, non-porous fibreglass surface doesn’t harbour algae or bacteria the way concrete does, which can reduce surface cleaning time. The optional Vantage system also helps circulate water across the pool floor to assist with debris management. Note that water chemistry in commercial pools is regulated by state public-health authorities — required dosing and treatment levels apply regardless of pool surface, and your operator’s water-treatment plant is what ensures compliance. For commercial operators, the practical benefits of fibreglass are around easier surface upkeep and reduced staff time on day-to-day cleaning.

Can I get a quote for a commercial pool project?

Yes. Our commercial team is available to discuss your project requirements, advise on suitable pool models and installation approaches, and connect you with the right technical and installation resources. Call us on 1300 286 620 or use the form on our Commercial Pool Solutions page to start the conversation.

Ready to Discuss a Similar Project?

Our commercial team can advise on pool models, installation approach, and equipment specifications for wellness environments of any size.