Compass Pools have really helped us starting from the pool design, figuring out what we need. We loved all the feedback that we got. We’ve gone with the Vantage infloor cleaning system and I could not recommend it more highly.
“Just a small message to let you both know that we loved our pool last summer and can’t wait for this summer to arrive! The best part about Compass Pools is the ONGOING service that you provide….I am one of those annoying clients that always wants chemical advice and you are always happy to return a call and make sure that we get the right advice. When you live in an isolated area like we do that kind of service is invaluable! As you know we have already recommended you to our friends. I happen to know that the Allred family from Methven are also thrilled with their Compass Pool that you put in. Well done!”
Soooo in love with out pool. The self cleaning system feels like we are cheating, it seems too easy to be true, as summer approaches we will be living in out pool cooling off in our luxury hassle oasis.
We love our Compass pool. The team from Compass Pools Melbourne have done an amazing job with installing this pool while the house was being built, putting it to sleep and awaking it later on.
I bet I don’t need to tell you how much we enjoy the pool every single day I’m sure. The whole family loves it and we spend so much time in it that it’s almost hard to believe. The kids are going to be hard-core swimmers! Melody, the 3 year old, swims lengths already and begs us to jump in several times a day. It looks as good as ever, the water is beautifully clear (and we never have to clean it, thanks to the Vantage system). As far as Christmas presents go, this one won’t be beaten! The pool is just amazing and we are delighted to have chosen the Fast Lane, it suits us just perfectly. Your professionalism is second to none and we’d be happy to recommend you to anyone who considers installing a pool.
We put the pool in because I have a young family, teenage girls who love the space and use it all the time. For us as a family it’s a great opportunity to get together. I’m a busy man in regards to work and installing the self-cleaning system is the best thing I’ve ever done.
Fabulous pool. The self-cleaning feature is something we thought hard about because we hadn’t heard of it before. We would never consider getting a pool without that feature now. We have all the enjoyment of having our own pool without the normal hassles of cleaning it. Fantastic! Roll on another summer! Stu and Jan have been awesome to work with, professional, fun and they do a fabulous job.
Love our compass swimming pool, we have a very unlevel block and was so happy to find out we could have a fibreglass maxi rib pool to solve our problem of having a difficult site and to give us the result we wanted to achieve. Combined with our self cleaning system we are free to enjoy our time around the pool. A great job accomplished by Brian with design concept.
Compass went above and beyond for us with an extremely difficult site and install. Always professional they did an amazing job. Our pool is Awesome. Thanks.
We built our pool 3 years ago. Our 4 kids and we absolutely love our Compass pool. It has been the best experience – we had extra kids coming – nephews, nieces, friends – and the pool is just like a big babysitter.
I first started talking to Jan and Stu at Compass in Nov 2009 about getting a new pool. We were very impressed by the product and its features. We particularly liked the fact that there is no ‘building’ of a pool on site, it comes ready to go.The team at Compass was great, and they really do have a fantastic product. What we like in particular is how we could spec our pool so it is fully automated, which means very limited cleaning for us, the pool monitors all its chlorine needs and it adjusts pH by itself. So the favourite feature for us is not having to clean and maintain it all the time.
Putting in a pool is no small undertaking but the team at Compass Pools were wonderful to work with from start to finish. As always, with such big projects there are complexities along the way but these were dealt with quickly and efficiently. Our time frames were met and the pool was ready for summer fun. We are delighted with our new Vogue 7.15, fitting perfectly in our tight backyard (we weren’t sure it could be done!). The Vantage in-floor cleaning system is brilliant! Keeping the pool looking great with minimal maintenance is a daily gift, summer or winter.
From the time we decided to purchase our Compass Pool we have been very impressed with the professionalism they have shown from start to finish. We received quotes from other companies but product did not compare. If we aren’t in the pool every day our grandchildren certainly are. Thank you Compass Pools.
We would like to thank you for the advice and work gone in to complete our pool project. Having enjoyed two hassle free seasons I can say with the inbuilt cleaning system this is the easiest pool I have ever managed. In fact I would go as far as it manages itself.
Introducing us to Robin Shears for the landscaping work around the pool was a godsend. The whole project was completed in a very short period, on time and on budget. Very impressed with your service and hope we are as fortunate again as we start over in our new place in Kerikeri. Much appreciated.
Thanks Jeff and team. Great job.
Beautiful quality that is self cleaning! The pool only just went in and its winter at the moment, but during summer it will be used every day without a doubt. This pool is self cleaning, Except for the odd leaf I have to scoop off the top this pool looks after itself.
We are so lucky to have such wonderful pool specialists in Timaru who are reliable, dependable, have great knowledge and expertise, and can always be contacted (which is rare with many businesses these days). Mark put in our pool and spa and we would truly recommend him to everyone.
A big standout for us continues to be his excellent after sales service and we are so pleased we purchased locally as Mark and his team are always happy to help with any queries we have.
To Stu, Noel and the Compass Team
Thank you! Amazing job, great team and perfect result. We really appreciate all your efforts and are looking forward to many summers around the lovely Compass Pool.
Love our amazing Compass self cleaning pool. Living under many trees, a self cleaning pool has been perfect. It’s been 6 months since install and we are so happy with it. Compass were amazing with their service and installation. We would highly recommend a Compass self cleaning pool to anyone.
Great service from start to finish. With a young family our pool will be used through Spring, Summer and Autumn. Low maintenance was a priority for us and the in ground cleaning system is fantastic. We will have many years of fun and relaxing for the entire family.
‘The self-cleaning pool is so easy to own. We almost used the pool daily from November through to Easter. We love to have lunch out on the deck looking over the water to the view.’ Would you have done anything differently? ‘No, we really love living with the pool. It does everything I was told it would do.’
When looking around for a swimming pool we chose a Compass Pool because of the self cleaning system (Vantage) and due to the structure and materials of the pool (being a pre-moulded ceramic composite pool). We live in a high water table area and heard that people had problems with other pool types. Our pool was installed in time for Summer 2009 and ourselves and our children have thoroughly enjoyed it.We found both Jan and Stu very easy to deal with. The employees of Compass Pools were very professional and pleasant. The whole experience of choosing, installing and now utilising the pool has been an all round positive experience. Even though it’s winter, with the in-pool lighting and gorgeous colour we are able to light it up on these cold nights and visually enjoy its beauty. We have no regrets on installing a Compass Pool.
Another great summer on the way swimming in our compass pool. Carnt speak enough of the team in the office very professional and always helpfull and for the installation team a big 👍🏻 an awesome group of dead set legends.
What a fabulous summer we have had and have enjoyed every minute in our beautiful pool. We both just love it and have had so many good comments from friends. I have attached some photos for you to show other customers that are thinking of the Ice Blue – we love the colour. Everything is running smoothly with the pool and it is so easy to maintain.
We couldn’t afford a sea view but we now have a beautiful water view. The pool has been great, so many times it has just been me and my husband swimming and then other times when the pool is full of the kids. It has provided so much enjoyment.
Hi Jan and Stuart, We have had our Pool in for 6 years now and it has performed perfectly all our family have enjoyed coming to our home on many different occasions and the Compass Pool has been a big hit with them all.
I must say that the vantage self-cleaning system has kept the water as clear as crystal and we never have to vacuum the pool by hand. I feel that it was money well spent (worth every penny)! Thank you both for your service over the years.
So lucky to have our pool. I have never had a pool and the whole process with Compass from start to finish was great – we have honestly truly loved having the pool, the best decision we have made and get a lot of use out of it – more than we thought we would. It is very easy to look after with the automatic self cleaner. Our family and friends really love it – and we just love looking out to it in the yard. We have had it for 4 years now and would highly recommend Compass Pools.
Bring on Summer! We did a lot of research before deciding on going with Compass Pools Newcastle. From the initial meetings and quoting stage, throughout the install and the handover, the whole process ran smoothly and the staff went above and beyond. We are very pleased with the way the final product looks and especially the way the in-floor cleaning operates.
The kids have been in the pool almost every night, two hours tonight! I even got in on Saturday! We are so lucky to have some swimming time before winter, thanks so much for the great job you did. Love the Vantage cleaning system, it is brilliant!
We’ve had our Compass pool now for 12 months. The whole process was very smooth thanks to the great team from Compass Pools Melbourne. The sales team suggested the self-cleaning system which we did get in the end. We weren’t 100% sure about it but all we have to do ATM is clean the filter and it’s super easy.
We have completed our third summer with our Compass Pool and I just wanted to drop you both a wee note to say a big THANK YOU.
When we first looked at getting a pool for our home I was very nervous about it all because I knew that I would probably be the one to look after it but I need not have worried. The best thing about my Compass Pool is that it virtually looks after its self. Stuart, I know you carefully taught me about chemical testing but I have found it much easier to just drop some water into the pool centre in town a couple of times over summer and once over winter and have it analysed for me.
As far as the cleaning of the pool goes, it has been just amazing. Over the time we have had it, I have only had to vacuum it twice and that was because there were stones down the deep end that I couldn’t reach by diving. I have found as long as I am diligent with keeping the filters clean (ten mins to do) and backwash it regularly, then the pool simply looks after itself.
Its funny Stuart, you told me what it would be like to have the Compass Pool over other pools on the market but you were very easy to deal with and there is always a ‘niggle’ in the back of your mind that maybe the ‘sales spiel’ is bolstered a bit, BUT I think that in some respects you under estimated how perfect your pool is for us as a family. My daughter has recently bought a house close-by and she has a pool as well which is not unfortunately, a Compass Pool, and she is forever cleaning it, stressing out about the chemicals she needs and because it is not a salt water pool like ours she is finding the chemicals are costing her much more than she anticipated. This is sad for her Stuart, but it really has shown me just how wise we were to listen to you, neither Lea or I have had any regrets putting in one of your pools.
Once again, thank you, not just for the pool but also for the peace of mind knowing that you both are just a phone call away if I need to ask any questions or need advice.
It is great to have you based in Christchurch now and Lea and I wish you both the very best for the future.
Compass Pools Amazing Service. We have had a Compass Pool for over 13 years and the self cleaning system has over the years has been running like a dream. Our pool was always sparkling clean until one of the self cleaning heads stopped popping up. We contacted Kate in the office and she was so helpful and caring. She organised straight away for Paul the Pool specialist to do a home visit to assess the pool. So glad that Paul called on us as he was so pleasant and helpful. He diagnosed the problem and conducted a full pool system inspection. He identified that our pool pump was at the end of its working life. He offered to replace the pump at a amazing price and fixed the pop up head issue at no cost. We could not be more happier with the service from both Kate and Paul. We would highly recommended Compass Pools and the self cleaning system to anyone that was thinking of getting a pool.
We have had our Compass Pool for 7 years now and we love it. Consistent water quality and extremely low maintenance make operating our pool a dream. The Vantage Self-cleaning system is amazing and is a must for every Compass Pool. After sales support has been faultless and I would highly recommend Compass Pools to anyone considering investing in a swimming pool.
It survived the quakes – thanks to the pool’s design and installation.
My experience with Compass pools was excellent! From the first stages of making the decision to go ahead, the installation process, the customer service and support to the first swim – we had the best, high quality interactions and top customer service. Our Compass pool has really bought our family closer and we have had many happy times and celebrations together. Thank you
We’ve got the self-cleaning system installed in our Compass pool and it has been really great. It keeps the pool clean, we haven’t had to use the brush or the net to clean the pool at all in the 12 months that we’ve had the pool in.
It is always a pleasure to deal with a company such as Compass Pools NZ who are excited and extremely confident about the product they are selling. They offered a wealth of information regarding the various options available without the pressure of any sales pitch. We are convinced that our Compass Pool is the best product available on the market today and are confident our young family will have many more years of problem free enjoyment.
I would highly recommend Stuart and his team to anyone considering the purchase of a good quality in ground pool.
We brought our pool in 2007 and over this time we have never cleaned our pool manually. As we live on a farm we get large amounts of grass and debris when there are North West winds. All we do is turn our Vantage Self Cleaning system on for longer. We wouldn’t even know how to clean our pool manually.
This house renovation was designed around the pool. The mission was to make this courtyard part of everyday living. These photos capture how daily life ‘lives’ with the pool – morning, noon. and night. As you can see, our courtyard was completely transformed by this Compass Pools Plunge fibreglass pool.
We chose Mark and Compass Pools Timaru after researching our options extensively. Our experience has been 100% positive. Mark is friendly, responsive, and at every stage of the pool installation, was on time and it was completed quickly.
Mark clearly has many years of experience and knowledge and is happy to share this with us. No question was too small. We continue to use Mark for all our ongoing pool maintenance. He provides an excellent service and we are very happy with our choice.
I would highly recommend him and a Compass Pool to anyone considering installing one.
Now we have our resort. We have been enjoying our self-cleaning Compass Contemporary pool and SPA and would highly recommend the compass team and its products. For anyone looking at a pool it is vital to do your planning and the sales team at Compass have the patience to work through this with you. We changed our mind on the type of pool and design 4 or 5 times before signing the contract. Things to think about are the placement of the pool / SPA considering landscaping, fencing and aesthetics, where to place the filter equipment, and I would recommend that you have this on a plan before the install as there are electrical / earthing connections and council requirements for pump covers enclosures that need to be checked out. The self-cleaning comes at a cost but with the Viron connect the pool and spa virtually looks after itself and we can manage it on our iPhone. We have solar electricity and this keeps the running and heating costs very reasonable.
We now have a resort feel at home and would not hesitate to recommend the compass pools and their teams from the beginning to the end. It is a big job but a very enjoyable investment.
We’ve had a Compass Pool for 6 years. The purchase and installation process was great -both friendly and timely. We’ve had a couple of requirements for after sales service over the years and the team at Compass (especially Manager Belinda) have well and truly gone above and beyond every time. I can’t recommend them enough (and I hardly ever write reviews)!
Compass Pools are fantastic! From the sales through to final completion, it all runs smoothly. Best pool on the market.
Forty years and two husbands later…. I finally have a pool that I’ve always wanted! Our pool was installed in November 2019 and finally finished landscaping etc in February 2020, and it looks great. Our grandkids ranging from 9 months to 14 years loved coming over to swim in it. Initially we were not going to get the self clean system but by visiting the display centre at Tomago on several occasions, we were really impressed how clean the pools were, so hence self cleaning we chose and do not regret it one bit. There are a lot of extra cost involved other than the Compass contract, so be aware. We cannot fault the service right from the start with office staff, salespersons and all of the trades people recommended by Compass Pools that resulted in our beautiful pool. Regards Shirley & Greg.
Legends of the pool world! We are so thankful we chose Compass Pools, Newcastle to install our pool. From start to finish they made the whole process super easy. We highly recommend these guys for their quality product and fantastic customer service!
Backyard Oasis. We cannot complement the whole team at Compass pools highly enough. The initial meetings with Russ and a great design concept from Paul through to all the team. Troy ‘s guys on the installation , Martys landscaping crew and Fred from Compass showing us how easy the self cleaning pool runs. Special thanks to Paul for overseeing it all and answering all our questions and calming us down when we were stressing. 5 star customer service from all the team. After contemplating this for a few years we knew Compass was the company for us when at our first meeting we were given a realistic cost for the whole concept we were planning – no hidden cost, great solutions and advice on how to make it more than just a pool. Steve and Julie McCosker Epping NSW
“We first spoke with Stu and Jan from Compass Pools when we were thinking of landscaping concepts for our rural property. After tossing a few ideas around, we decided to go ahead with a pool. Dealing with Compass Pools has been very good, when we had some subcontractor woes, they really went the extra mile and took charge and responsibility of everything associated with their pools. They try very hard to do the best they can for themselves and their customers. Their customer care is really up there, they worked through the earthquake to get the pool in and that was no easy job!The end result is excellent. The Australian pool has an outstanding construction, of course coming from a country where home pools are commonplace, you’d think they’d know their stuff, and they do. The construction is excellent, well thought-out and the easy care maintenance is definitely a bonus. At the end of the day, what we really love about our pool is the luxury of having a pool at your front door – especially over the hot summer we’re having.”
After speaking with several pool companies, we settled on the Compass Pool through Ultimate Pools and are so happy with our choice. From our initial meeting with Steve we were given heaps of information and had all the benefits and features thoroughly explained in a simple and precise manner. We felt totally informed to make key decisions about our pool and were kept up to date throughout the planning process. We found Ultimate Pool’s professionalism and proficiency the key to a successful install on what was a tight and tricky site to navigate. We love the finished product and wouldn’t change a thing!
Following the install, the after-care service provided by Steve and Warren has made the whole process a pleasurable experience and we would highly recommend Ultimate Pools to anyone thinking of purchasing a pool.
Hi Stuart and Jan
I thought I’d flick you this note to thank you for the fantastic work you did on our pool installation. The Compass pool looks great and the process in dealing with Compass Christchurch was superb. You and your team made the whole process seamless and always kept us up to date with progress. The instruction on the use and operation of the pool was invaluable as was the advice you gave us around heating, covers and maintenance.
As I mentioned the pool looks superb and really sets off our back yard, the kids have hardly been out of it. I would happily recommend you to anyone considering a pool, the service you provided easily exceeded our expectations. Thanks once again.
We wish to express our gratitude to Compass Pools. The professional manner and camaraderie amongst your team from selection and digging through to tilling and completion was fantastic. Stu, your relaxed, efficient, happy manner and huge knowledge are an asset and the advice you gave us with pool landscaping was much appreciated – we went blank!
Again, your patience when teaching us about the chemicals was great. You are a fantastic team that made a complicated, expensive process very easy and enjoyable! We are thrilled with our pool. Many thanks to you all. Roll on summer!
The Compliance Certificate came through today so we just wanted to say a huge THANK YOU to everyone involved in getting our pool up and running! Despite the weather working against us, we got there in the end and we appreciate everything you have all done.
Nikki, the Waimak Council Inspector raved about Compass Pools, saying that you are better to deal with than all the other pool companies put together! Clearly you have them sorted, which certainly made our lives easier! Thank you!
Please pass on our thanks to all the boys and girls involved in the creation of the Herbie pool. I still can’t believe it’s there!!
Hi Stu, Jan Team, Thank you all for the help I received in installing my pool and for all the helpful information – a bit daunting at the beginning when I knew I had to look after it on my own. I have had the pool for 3 years and I am still blown away with how easy it is to care for my Compass Pool, the Vantage cleaning system really is the best thing around.
My family and I are looking forward to another great summer.
We first met Jeff & the team at the Rockhampton home show. After a small chat him we decided to go have a coffee & think about what we wanted. We were originally looking at an above ground pool at half the cost … We weighed up the advantages & disadvantages & decided we would take up Jeff’s offer. We are so happy we did, Jeff & the team have been absolutely amazing, from the very first day through the final handover. Their communication is well above the others. Jeff has a great team of operators who are very good at what they do.
Love my Compass pool…. the self cleaning system works much better than I could have ever imagined, I really don’t do anything, it just cleans itself. If you have any doubts at all about how good the Vantage system is, I’m happy to talk to anyone as to how well it works