Industry-Leading Protection
The Compass Triple Warranty
Three layers of protection that set Compass apart. Our flagship Bi-Luminite series is backed by a lifetime structural warranty*, a 10-year cosmetic warranty and a world-first lifetime hydrostatic warranty. The Vivid series carries strong cover too, on its own terms.
A Pool That’s Protected for Life
When you invest in a Compass pool, that investment should be protected for as long as you own it, and beyond. That is why we developed the Triple Warranty: three layers of cover, each backed by a technology exclusive to Compass.
Most pool warranties cover structural defects only. Ours also covers the cosmetic surface against UV and chemical damage, and protects against hydrostatic events that home insurance and other manufacturers’ warranties exclude.
The figures below are for our flagship Bi-Luminite series. The Vivid series has its own terms, compared further down the page.
Three Layers. One Comprehensive Warranty.
Each layer is backed by a specific technology: ArmourShield, Ceramic Core and the HydroPro™ valve. Terms shown are for the Bi-Luminite series.
ArmourShield, 10-year cosmetic warranty
An extra layer of vinyl ester resin over the Bi-Luminite surface protects colour from UV, chemicals and cosmetic osmosis. 10 years on Bi-Luminite, 7 years on Vivid.
About Bi-LuminiteCeramic Core, structural warranty
The proprietary ceramic composite core resists osmosis and handles reactive soil and ground movement. Lifetime* on Bi-Luminite, 25 years on Vivid.
About Ceramic CoreHydroPro™ valve, hydrostatic warranty
Our patented valve releases groundwater pressure five times faster than the industry standard, enabling a world-first lifetime hydrostatic warranty on Bi-Luminite pools.
About HydroPro10-Year Cosmetic Warranty on Bi-Luminite Pools
1. ArmourShield™, Cosmetic Protection
A pool’s appearance can deteriorate through constant exposure to UV and the chemicals that keep water healthy. ArmourShield is an extra layer of vinyl ester resin over the Bi-Luminite colour system that protects against that damage.
It keeps your pool’s colour luminous for longer. On Bi-Luminite pools it is backed by a full 10-year cosmetic warranty, including cosmetic osmosis. Vivid pools carry a 7-year cosmetic warranty.
- Standard in all Bi-Luminite pools
- Protection against UV and chemical breakdown
- 10 years on Bi-Luminite, 7 years on Vivid
- Keeps your pool looking great for decades
Lifetime Structural Warranty* on Bi-Luminite
2. Ceramic Core, Structural Protection
Every Compass pool is built with a proprietary ceramic composite core, a blend of vinyl ester resin and aerospace-grade ceramic microspheres that creates a structural layer pioneered by Compass.
The core improves chemical resistance and panel stiffness and copes with seasonal ground movement, making the shell virtually immune to structural osmosis. Bi-Luminite pools carry a lifetime structural warranty*; Vivid pools carry 25 years.
- Lifetime* on Bi-Luminite, 25 years on Vivid
- Virtually immune to structural osmosis
- Built for reactive soils and ground movement
- Transferable to new owners for up to 25 years
World-First Lifetime Hydrostatic Warranty
3. HydroPro™ Valve, Hydrostatic Protection
Hydrostatic damage happens when rising groundwater pressure exceeds the water level in your pool. The pool wants to lift, which can cause cracks, bulges or structural movement. It is a real risk in Australian conditions and nearly always excluded from home insurance.
Our patented HydroPro™ valve releases rising groundwater pressure five times faster than the standard industry valve. That allows a world-first lifetime warranty against hydrostatic damage on Bi-Luminite pools. Vivid pools include 25 years of hydrostatic cover.
- Patented, exclusive to Compass inground pools
- Five times the flow rate of standard valves
- Lifetime hydrostatic warranty on Bi-Luminite
- Covers what home insurance almost never does
- Transferable to new owners for up to 25 years
- 10 years in market, 15,000+ pools
Bi-Luminite vs Vivid: Warranty at a Glance
The full Triple Warranty figures apply to our flagship Bi-Luminite series. The Vivid range is a more affordable option that still comes with strong cover on different terms.
| Coverage | Bi-Luminite | Vivid |
|---|---|---|
| Structural warranty | Lifetime* | 25 years |
| Cosmetic warranty | 10 years | 7 years |
| Hydrostatic warranty | Lifetime | 25 years |
| Transferable to new owners | Yes, up to 25 years | Yes, up to 25 years |
*Terms and conditions apply. Refer to the Compass Pools Australia manufacturer’s warranty for full details.
Frequently Asked Questions About the Triple Warranty
What pool buyers ask us most about warranty cover.
What does the lifetime structural warranty cover?
The lifetime structural warranty* covers structural defects in the pool shell, including protection against structural osmosis. It applies to Bi-Luminite series pools and is backed by Ceramic Core. Vivid series pools carry a 25-year structural warranty. Both transfer to subsequent owners for the balance of 25 years from the original installation date.
What does the 10-year cosmetic warranty cover?
It covers the interior surface of Bi-Luminite series pools against cosmetic damage caused by manufacturing or material defects, including osmotic blistering. It is backed by ArmourShield, an extra vinyl ester resin layer over the Bi-Luminite surface. Vivid series pools carry a 7-year cosmetic warranty.
What is the hydrostatic warranty and why is it a world first?
Hydrostatic damage, caused by rising groundwater pressure, is nearly always excluded from home insurance and other manufacturers’ warranties. Compass developed the patented HydroPro™ valve, which releases pressure five times faster than standard valves. It is effective enough that we offer a lifetime warranty against this damage on Bi-Luminite series pools. Vivid series pools include 25 years of hydrostatic cover. As far as we know, no other fibreglass pool manufacturer in the world offers this level of coverage.
Is the warranty transferable when I sell my home?
Yes. All three parts of the Triple Warranty transfer to subsequent owners for the balance of 25 years from the original installation date, for both Bi-Luminite and Vivid pools. Your pool keeps adding value to your property, and buyers get peace of mind that it is still covered.
Do Vivid series pools get the same warranty as Bi-Luminite?
No. Bi-Luminite pools come with a lifetime structural warranty*, a 10-year cosmetic warranty and a lifetime hydrostatic warranty. Vivid pools come with a 25-year structural, 7-year cosmetic and 25-year hydrostatic warranty. Full details are in the Compass Pools Australia manufacturer’s warranty, available from your local dealer.
Can I see the full warranty document before buying?
Yes. Your local authorised dealer can give you the full manufacturer’s warranty at any time, including before you commit. We encourage every buyer to read it so you know exactly what is covered for the range you choose. There are no hidden catches.
What is the major difference between Compass and competitor warranties?
Read the terms of any warranty before you commit. Many manufacturers put onerous responsibilities on the owner, such as keeping water at a set temperature or logging chemicals every fortnight. Compass warranties are real-world warranties that do not set you up to fail as a pool owner.
Which Compass pools have a lifetime structural warranty?
Bi-Luminite series pools carry the lifetime structural warranty*. Vivid series pools carry a 25-year structural warranty.
Want the Warranty Explained in Person?
Your local dealer will walk you through all three parts of the Triple Warranty and the differences between Bi-Luminite and Vivid, at no cost and with no obligation.
Book a Free Site Visit
Talk to a local authorised dealer about the Triple Warranty, your site conditions and the right pool for your home. No obligation to buy.
- Free, no-obligation site assessment
- Triple Warranty explained in full
- Pool size, shape and colour recommendations
- Full warranty document on request
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